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Momentus internal users and administrators can have access to two different resources provided by the vendor. Those accounts are not Single-Sign On (SSO) integrated, so you will be using a username (the email affiliated with your Momentus account) and a password. If you change your email at UT, you will still have to use the original email your account was initially created with to log in.
Support Center Accounts
These will need to be requested to be created, usually when you are submitting the request to elevate a user or if you added them from scratch. Once you have submit the request through our Momentus Issue Report Form, we will then send it for creation to the vendor. It normally takes between 24-72 hours before the account is created and the user should recieve an email asking them to confirm their account and create a password.
Support Accounts are good for those who intend to be configuring a lot in the system, as the information is structure via articles and step-by-step guides. We recommend at least have Org Administrators also having the support accounts created.
Learning Center Accounts
As of Fall 2025, new learner accounts will be created automatically within 24 (up to 72) hours of the licensed user being created in your organization's database. They will receive an email from Momentus Education informing them of their enrollment and instructions for accessing the site.
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