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These will need to be requested to be created, usually when you the Org Administrator(s) are submitting the request to elevate a user or if you they have been added them from scratch. Once you have submit the request through our Momentus Issue Report Form, we will then send it for creation to the vendor. It normally takes between 24-72 hours before the account is created and the user should recieve an email asking them to confirm their account and create a password.
Support Accounts are good for those who intend to be configuring a lot in the system, as the information is structured via articles and step-by-step guides. We recommend at least having Org Administrators leveraging the support accounts created, however internal users can benefit from access as well.
Learning Center Accounts
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