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A: ESRI has provided a list of software and applications provided under our site license. Please note that ESRI has recently deprecated ArcGIS Desktop (ArcMap) as well as concurrent usage of ArcGIS Pro (such as in student labs). ArcGIS Pro is only usable as a ‘named user’ (ie, and ArcGIS Online account).
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Q: Who pays for the site license? How much does a license cost?
A: The cost of the University of Texas at Austin site license is covered cooperatively by several participating units:
School of Architecture
Cockrell School of Engineering
Jackson School of Geological Sciences
College of Liberal Arts
College of Natural Sciences
Technology Resources (TRECS)Campus Operations
LBJ School of Public Affairs
These units have agreed to make the ESRI site license available to all units at the University without additional cost. If a non-participating unit demonstrates significant usage of the site license products (typically 15+ seats), they will be asked to participate in funding the site license.
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Q: When does the site license expire?
A: The annual site license expires in mid-January (typically January 17).
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Q: How do I obtain ESRI software and products for administrative use?
A: Please reference the site license permitted use rubric to identify if your proposed usage is covered by the site license. The administrative portion of the site license is managed by TRECS Campus Operations - Campus Geospatial Assets.
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Q: How do I get the software?
A: ArcGIS ArcGIS Pro can be downloaded from the ArcGIS Online portal for UT. If you need other software applications reach out to the Site License Administrator. An account can be activated for the My ESRI portal, which allows access to all available software sofware packets.
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Q: How do I get a licenseinstall ArcGIS Pro?
A: There are several options for obtaining a license to use ESRI ArcGIS products. The preferred method is to use the campus license server for using ArcGIS Desktop.
To use the campus license server, follow these steps:
Launch ArcGIS Administrator
Select the "Desktop" tab
Select "Advanced (ArcInfo) Concurrent use"
Enter "arcgis.shared.utexas.edu" under the License Manager (for Concurrent Use software products)
Be sure that you enable any extensions you intend to use.
Note that you must either be on the campus wired or wireless network to use the license server. If users are off-campus, they must use the campus VPN service.
The campus license server provides the ability to check-out a concurrent license for up to 90 days. Users are strongly encouraged to use this feature if they will intermittently be in the field, or off-campus. For users who will be off-campus for extended periods of time, or who have special software needs, an individual stand-alone license may be provided. Please contact the Site License Administrator to request a stand-alone license ArcGIS Pro licenses are now provided with your UT Austin linked ArcGIS Online account. See instructions at https://guides.lib.utexas.edu/gis/install-arcgis-pro for downloading, installing, and licensing ArcGIS Pro.
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Q: How do I get a license?
A: ArcGIS Online is setup for single sign on (SSO) using your UT EID. ArcGIS Pro users should select ‘named user’ for their license and authenticate with https://arcgis.com/.
ArcGIS Enterprise Server licenses should be requested from the Site License Administrator. Please ensure you provide the version needed in any request.
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Q: How do I get an ArcGIS Online account? How do I associate my existing ArcGIS Online account with the UT ArcGIS Online site?
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A: Each ArcGIS Online subscription account has a an initial quota of 1000 service credits. For a list of services that require credit usage, please visit the Service Credits Overview page to see how many services credits are consumed by different types of ArcGIS Online operations. In order to most effectively manage your credit consumption it is recommended that you try to estimate the number of credits that will be used to complete geocoding, map tile caching, and other operations that can quickly consume credits prior to running these processes.
Q: How do I get access to ArcGIS Pro?
A: ArcGIS Pro licenses are now provided with your UT Austin linked ArcGIS Online account. See instructions at https://guides.lib.utexas.edu/gis/install-arcgis-pro for downloading, installing, and licensing ArcGIS Pro.
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Q: How do I learn how to use ArcGIS software and ArcGIS Online?
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A: Only registered support contacts can submit support requests to ESRI as part of our site license. Please contact the indicated support contact for your unit:
Unit | Contact |
|---|---|
School of Architecture | |
Cockrell School of Engineering | |
Jackson School of Geological Sciences |
College of Liberal Arts | |
College of Natural Sciences | |
Administrative Uses |
End users not in outside of one of these units will not receive support from ESRI customer care.
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A: There are several labs and other facilities on campus that have ESRI ArcGIS available, including, but not limited to:
SAC 5.112 (Anthropology Lab) - open to Anthropology students when classes aren't in sessionRLP 1.402 and 1.404 (open to Liberal Arts students)
WMB 1.114 (open to Architecture students)
PCL General Libraries student use computers
All classroom consoles with Windows computers in Liberal Arts-managed classrooms
(open to all students)
Note that other lab facilities may be available, check with your individual college or department.
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A: Most UT System component institutions have their own site license with ESRI. Contacts Last known contact for each institution areis:
Robert Allen and Jami Dinsmore, UT Rio Grande Valley
Dr. Fan Qiu, UT Dallas
Raed Aldouri, UT El Paso
Stuart Foote, UT San Antonio
Brandon Gunnip, UT Arlington