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A: The cost of the University of Texas at Austin site license is covered by several participating units:
School of Architecture
Cockrell School of Engineering
Jackson School of Geological Sciences
College of Liberal Arts
College of Natural Sciences
Technology Resources (TRECS)
LBJ School of Public Affairs
These units have agreed to make the ESRI site license available to all units at the University without additional cost. If a non-participating unit demonstrates significant usage of the site license products (typically 15+ seats), they will be asked to participate in funding the site license.
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A: Please reference the site license permitted use rubric to identify if your proposed usage is covered by the site license. The administrative portion of the site license is managed by TRECS.
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Q: How do I get the software?
A: A collection of ESRI ArcGIS software is available for download from UTBox. If the application or data you are looking for is not in Box, please send a request to Site License Administrator ArcGIS Pro can be downloaded from the ArcGIS Online portal for UT. If you need other software applications reach out to the Site License Administrator. An account can be activated for the My ESRI portal, which allows access to all available software packets.
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Q: How do I get a license?
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To use the campus license server, follow these steps:
Launch ArcGIS Administrator
Select the "Desktop" tab
Select "Advanced (ArcInfo) Concurrent use"
Enter "arcgis.shared.utexas.edu" under the License Manager (for Concurrent Use software products)
Be sure that you enable any extensions you intend to use.
Note that you must either be on the campus wired or wireless network to use the license server. If users are off-campus, they must use the campus VPN service.
The campus license server provides the ability to check-out a concurrent license for up to 90 days. Users are strongly encouraged to use this feature if they will intermittently be in the field, or off-campus. For users who will be off-campus for extended periods of time, or who have special software needs, an individual stand-alone license may be provided. Please contact the Site License Administrator to request a stand-alone license.
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A: Our site license provides unlimited access to Self-Paced E-Learning. All new UT-linked ArcGIS Online accounts created after 7/1/2020 should be able to access E-Learning resources as long as you are logged in to ArcGIS Online when you visit the E-Learning site. If you have an older account, your training access may not have automatically been activated and you should send a request to the Site License Administrator with your username, requesting access to E-Learning.
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A: Only registered support contacts can submit support requests to ESRI as part of our site license. Please contact the indicated support contact for your unit:
Unit | Contact |
|---|---|
School of Architecture | |
Cockrell School of Engineering | |
Jackson School of Geological Sciences | |
College of Liberal Arts | |
College of Natural Sciences | |
Administrative Uses |
End users not in one of these units will not receive support from ESRI customer care.
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A: There are several labs and other facilities on campus that have ESRI ArcGIS available, including, but not limited to:
SAC 5.112 (Anthropology Lab) - open to Anthropology students when classes aren't in session
PCL General Libraries student use computers
All classroom consoles with Windows computers in Liberal Arts-managed classrooms
Note that other lab facilities may be available, check with your individual college or department.
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Q: I'm at a different UT institution. Does the site license cover other UT System campuses?
A: Most UT System component institutions have their own site license with ESRI. Contacts for each institution are:
Robert Allen and Jami Dinsmore, UT Rio Grande Valley
Dr. Fan Qiu, UT Dallas
Raed Aldouri, UT El Paso
Stuart Foote, UT San Antonio
Brandon Gunnip, UT Arlington