The purpose of this section is to provide a space to document questions about Momentus, whether it be about what the software can do or troubleshooting steps. I also highly encourage checking the Momentus Support Center forums for question you might have regarding issues or the platform as well. I’ve found quite a few helpful threads with relating to issues either Admins have brought to me or things I have encountered myself.
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Momentus FAQ
General Access and Configuration
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Here are some articles on how to install the needed items: Replace the Office Add-In, Outlook Add-In and/or Excel Reporting Add-In for Office/Outlook/Excel Reporting and/or Ungerboeck Web Add-In for step-by-step instructions on how to update your software.
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Two important notes: Some of these are locked behind Administrator rights to the University issued device and you might need the help of your IT Department to install them. Apple OS does not support those as they are made for Google Chrome browers. You will need to acces an Android device (at this time). |
I need to add more than one contact or account record at a time, is there a way to do it?
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*These statuses were created to assist in specific workflows a few departments have.
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Momentus @ UT - Basic Troubleshooting Guide
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