The purpose of this section is to provide a space to document questions about Momentus, whether it be about what the software can do or troubleshooting steps. I also highly encourage checking the Momentus Support Center forums for question you might have regarding issues or the platform as well. I’ve found quite a few helpful threads with relating to issues either Admins have brought to me or things I have encountered myself.
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Momentus FAQ
General Access and Configuration
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You can update the logo by going to the Organization section in Momentus Under the System Administration, and changing the image for your Org. This article from the support center details some of the best pixel ratios.
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Our Space Approvers would like to receive an email when a space has been requested - is that an option?
Aside from periodically checking the Momentus platform for New Requests, you can assign Space Accounts to a space and the *SPCACNT to the Confirmation Email Section in the OSB. This will allow a user or shared e-mail alias to receive the same confirmation e-mail the OSB has been assigned to send out when a user submits a request.
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*These statuses were created to assist in specific workflows a few departments have.
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Momentus @ UT - Basic Troubleshooting Guide
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