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The purpose of this section is to provide a space to document questions about Momentus, whether it be about what the software can do or troubleshooting steps. I also highly encourage checking the Momentus Support Center forums for question you might have regarding issues or the platform as well. I’ve found quite a few helpful threads with relating to issues either Admins have brought to me or things I have encountered myself.

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Momentus FAQ

General Access and Configuration

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Next, navigate to your Spaces and select the one you need. Then locate the Account Field and type in the name or use the Advanced Search. Here you can add a single user or a shared email alias. Once you have made the assignement assignment hit save.

Info

If using a shared email alias, please make sure the contact record has been created first.

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*These statuses were created to assist in specific workflows a few departments have.

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Momentus @ UT - Basic Troubleshooting Guide

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