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Closeup photo of jackpanel positions for test subject's headphones, in-ears, bone conductor

No Sound from PC

Is PC selected as the source on the correct switcher?

~ Some booths have 2 identical switchers in the rack (Audiometer Aux In & Mother's Distraction). Ensure the one labeled "Audiometer Aux In" has PC selected as the source.

~ Connect a pair of headphones to the Audiometer Aux In switcher. If you can hear the PC, the issue is downstream in the audiometer or transducers. If you cannot hear the PC, the issue is in the switcher or your device.

 

photo of rack w/ arrow highlighting audiometer aux switcher

closeup photo of switcher indicating PC source switch

 
Is the Scarlet volume turned up?

~ Ensure the volume is turned up on the Focusrite Scarlet soundcard.

~ Connect a pair of headphones to the Scarlet headphone output and adjust the headphone volume knob. If you can hear the PC, the issue is downstream in the switcher, audiometer or transducers. If you cannot hear the PC, the issue is in the computer or soundcard.

 
Is the Foobar2000 player time moving?

~ You should see the time indicator progressing and movement from the VU meters in Foobar.

 
Is the Foobar2000 player Volume turned up?

~ Ensure that the volume slider at the top of the Foobar2000 interface is set to maximum.

 
Is there any audio output from the PC?

~ Try opening a web browser and playing a video from youtube. If no sound is heard from any program, reboot the PC. If audio is heard from some programs but not others, contact Moody Technology Services at CMA 3.104.

 
 
Are the transducers connected to correct jacks & working?

~ Test other transducers and/or replacement transducer.


 

 
Is there power to the Switcher?

~ The Audiometer Aux In switcher has a small blue LED to the right of the headphone volume knob. Ensure that this is lit indicating that the switcher has power.