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| Section IV - Troubleshooting Problems | |
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| If the D-BOX chair is not responding to the media you're playing back, please do the following: | |
1.) Check the Behringer Audio Mixer to confirm audio signal is being output form the device. Refer to the image to the right. a.) Box 1 - Confirm Main Mix knob is turned up. Preferably leave it at the 12 o' clock position. b.) Box 2 - Confirm 2/3 knob is turned up. Preferably leave it at the 12 o' clock position. c.) Box 3 - Confirm neither of the two push-buttons are depressed. These functions should not be enabled. d.) Box 4 - Confirm all 4 audio cables are securely plugged into their corresponding jacks. |
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| 2.) Check that the D-BOX chair is currently powered. The power cord and plug should be connected to the power strip on the floor directly behind the desk. | |
| 3.) Check the HEMC controller and confirm the device is powered on by confirming the power button on the front panel is depressed and glowing blue |
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4.) Check the HEMC controller and confirm all of the 4 cables are securely plugged into the device. Refer to image to the right: From left to right:
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5.) Double-check the Motion Code Library PDF D-BOX Plus library catalogue to confirm your title has a supported motion file available for the chair. Alternatively, you can browse the D-BOX catalogue directly for available content. **To update the library, please have a Production Team administrator login to the D-BOX Connect website and update the D-BOX Motion Content Excel spreadsheet. View file | |
| name | D-BOX_Library_2023-SEPT-06.pdf | height | 250
