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- Login to the EM Customer Service Portal using the direct link above.
Remember to login using your EID email address YOUREID@eid.utexas.edu.
For more information on logging in go to EM Jira Service Management - Summary: Enter a title of the request like a subject in an email.
- Department: Select department from drop down menu.
- Project/Item Name: Enter type of mailing project or item to be mailed.
- What mail service would you like to use?: Select from drop down menu.
- Shipping Address: Enter shipping address for the receiver of the item(s).
- Number of pieces: Enter number of parcels needed.
- Delivery date: Select date from pop-up calendar.
- Comments/Additional information: Enter any special instructions regarding delivery.
- Is this for Pickup or Delivery? Select option.
- Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
- Click Send to submit request.
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