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  1. Login to the EM Customer Service Portal using the direct link above.
    Remember to login using your EID email address YOUREID@eid.utexas.edu. 
    For more information on logging in go to EM Jira Service Management
  2. Requester: Enter name of person requesting the purchase.
  3. Department: Select department from drop down menu.
  4. Computer Options: Select from drop down menu.
  5. Basic Accessories Options: Select from drop down menu.
  6. Specialty Item Options: Select from drop down menu.
  7. Connectivity Accessory: Select from drop down menu.
  8. iPad and Accessories: Select from drop down menu.
  9. Software: Select from drop down menu.
  10. Comments/Additional information: Provide any technology-related information needed to facilitate purchasing.
  11. Description
  12. Priority: Prioritize request using drop down menu.
  13. Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
  14. Click Send to submit request.

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