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  1. Login to the EM Customer Service Portal using the direct link above.
    Remember to login using your EID email address YOUREID@eid.utexas.edu. 
    For more information on logging in go to EM Jira Service Management
  2. Summary: Enter a title of the request like a subject in an email. 
  3. Department: Select from drop down menu.
  4. Employee Name: Enter name of employee transferring.
  5. Employee EID: Enter EID of employee transferring.
  6. Position Title: Enter position title of employee.
  7. Additional Comments/Notes: Enter comments or notes supporting this request.
  8. Upload document with new description: Upload support documentation for this request.
  9. Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
  10. Click Send to submit request.

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