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  1. Login to the EM Customer Service Portal using the direct link above.
    Remember to login using your EID email address YOUREID@eid.utexas.edu. 
    For more information on logging in go to EM Jira Service Management
  2. Summary: Enter a title of the request like a subject in an email. 
  3. Department: Select your department from the drop down menu.
  4. Are you requesting a PIF, Direct Deposit, or both? Select from drop down menu. 
  5. Company/Individual's Name: Enter the full name of the vendor or individual to be added into UT's payment system.
  6. Contact Person: Enter the full name of the authorized person who will complete the Payee Information Form (PIF) or Direct Deposit Authorization (DDA) form.
  7. Contact email: Enter the direct email address of the contact person completing the PIF or DDA.
  8. Comments/Additional information: Provide any payment-related information not requested above.
  9. Attachment: Upload completed PIF or DDA from vendor (if applicable but not required).
  10. Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
  11. Click Send to submit request.

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