In order to connect to a Windows-based UT computer from off campus, you will first need to establish a UT VPN (Virtual Private Network) connection. If you already have the Cisco VPN software and Duo mobile app set up, skip ahead to "Connecting."
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This will send a push notification to the Duo Mobile app on your mobile device. Open that app and tap the green button to allow the connection.
The connection attempt will time out pretty quickly, so if you don't get it in time, have your mobile device open and ready, and try again.
(Note that there are other options for the Duo Passcode field - you can retrieve a time-limited code directly from the Duo Mobile app, and enter it here. You can also enter "sms" (without quotes) instead of "push" in order to receive a text message for approval.)
Once you are connected to the UT VPN service, open "Remote Desktop Connection" on the remote computer. Enter the full computer name of the system you wish to access in this format:
PGE-COMPUTER.austin.utexas.edu
(If you are not sure of the computer name, check with your IT department.)
Click Connect. If the connection is successful, you should see a prompt for your user credentials. You may need to click on "Use another account" if your remote computer is using a local account.
Enter your Username and Password in this format:
Username: Austin\YourUTEID
Password: (Your usual UT EID password)
You should now be connected to your UT computer. When you are ready to disconnect, you can click on the "X" at the top right of the Remote Desktop title bar, or select "Disconnect" from the Windows start button area.
This will keep your session running for the next time you log in. If you will not need to keep the session running, you can select "Log Off" or "Sign Out" instead.
MAC USERS:
We do not currently have a standard method for connecting TO a Mac computer, but you can use a remote Mac computer to connect to a UT Windows-based computer.
For this, you will need to download the free Microsoft Remote Desktop software via the App Store that is built in to recent versions of Mac OS. Once you have that software, the layout is a bit different, but you will need to enter the same information that is listed above.