How to Send a Fax
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Note: It is not advised to receive faxes on the new copier as it is not actively monitored. Please direct incoming faxes to the main office (512-475-6838) and alert the main office so that they might inform you when it arrives.
How to Order Toner
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Providing the numbers below (Equipment, Serial or Model, depending on what the customer service representative asks for) allows the customer service personal at Ricoh to pull-up our account information. Maria is the contact person for this account, so say you are calling on behalf of Maria Nelson when ordering toner (see directions below) or requesting repairs/maintenance.
Ordering Toner: Dial 3 on the options menu to order toner. Order two black toners at a time.
Ordering Staples: Product Code: 410802. Description: Ricoh Staple Type K Refill-5000 staples per cartridge 3 cartridges/carton
Main Office Copier Information (JES A340A):
Equipment ID #: 12688547
Serial #: C29001767
Model #: MP C5502
DIT Copier Information (JES A315A):
Equipment ID #: 12686473
Serial #: C29003807
Model #: MP 2852
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