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  1.  In the Home or Inbox tab of Thunderbird, click the Thunderbird Menu to the right of the Search bar then click Account Settings.
    1. OR, go to Tools then Account Settings.
      Image RemovedThunderbird Menu with Account Settings menu item highlightedImage Added
  2. Click Account Actions, then Add Mail Account.
    Account Actions menu with Add Mail Account item highlightedImage Modified
  3. Enter your name and email address but do not enter your password. Click Continue.
    1. NOTE: if adding a Resource Account or Shared Email, enter the Display Name and Email Address of the Resource Account.
      Image Modified
  4. Thunderbird will attempt to discover the server configuration. If it fails to find the server configuration, enter them as follows then click Done:
    1. NOTE: If you're adding a Resource Account or Shared Email, enter the Username as follows for the Incoming and Outgoing Server: Your-Email@austin.utexas.edu\Resource-Account@austin.utexas.edu
    2. INCOMING SERVER
      1. Protocol: IMAP
      2. Hostname: outlook.office365.com
      3. Port: 143
      4. SSL (Connection security): STARTTLS
      5. Authentication: OAuth2
      6. Username: Your UT email
    3. OUTGOING SERVER
      1. Hostname: outlook.office365.com  
      2. Port: 587
      3. SSL (Connection security): STARTTLS
      4. Authentication: OAuth2
      5. Username: Your UT email 
        The Server Manual Configuration screen is shown. Incoming server settings and Outgoing server settings fields are filling in with the information described in the written instructions.Image Modified
  5. A window with a UT Login will appear. Login using your EID credentials then authenticate with Duo.
    The UT Login Screen is shown. An image of the UT Tower is on the left half with authentication fields on the right below the UT Austin logo. Image Modified
  6. You may be returned to the account configuration screen and see a message saying "Unable to log in at server". If so, click Done.
    Image Modified
  7. Then on the Account successfully created screen click, Finish

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  1. From the Inbox tab, Right-click your email address and click Subscribe...
  2. Check the box next to each folder you want to see in Thunderbird, click Subscribe, then click OK.  
    1. Make sure you subscribe to DraftsDeleted Items, and Sent Items
  3. Right-click your email address and select Settings
    1. Under Server Settings, for When I delete a message, choose Deleted Items.
      When I Delete a Message settings shown with the Deleted Items menu item selected as described in the written instructions.Image Modified
    2. Under Copies & Folders for When sending messages, automatically: select OtherYour Email > Sent Items 
    3. Under Copies & Folders for Drafts and Templates, choose to Keep draft messages in: OtherYour EmailDrafts
    4. Under Junk SettingsUncheck Enable adaptive junk mail controls for this account

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Expand
titleThe Duo page never loads after I sign in with my EID. What do I do?

Enable cookies in Thunderbird so the Duo page loads

  1. From the Home or Inbox tab, click the Thunderbird Menu to the right of the Search bar, then click Settings.
  2. Under Privacy & Security, set he Web Content settings as follows:
    1. Check Accept cookies from sites
    2. For Accept third-party cookies select Always
    3. For Keep until select they expire
    4. Check Send websites a "Do Not Track" Signal that you don't want to be tracked
      Privacy settings shown with the Web Content settings set as described in the written instructions.Image Modified
  3. Quit Thunderbird
  4. Reopen Thunderbird then follow the steps under Instructions above to add your UT O365 email



  

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titleQuestions?

Contact CNS IT using our form or by sending an email to help@cns.utexas.edu

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