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Set up your connection:

1. Open Remote Desktop Connection.
2. Click Show Options in the lower left corner.
3. Under Advanced, click Settingsunder Connect from anywhere.
4. On the RD Gateway Server Settings window:
   1. Select Use these RD Gateway server settings
   2. Server Name: rdg.austin.utexas.edu
   3. Logon method: Ask for password
   4. ClearCheck/clear the Bypass RD Gateway server for local addresses checkbox Setas follows:
      1. If signing into the remote computer using your EID: the checkbox should be cleared
      2. If signing into the remote computer using a local account: the checkbox should be checked
   5. Check/clear Use my RD Gateway credentials for the remote computer as follows:
      1. If signing into the remote computer using your EID: the checkbox should be clearedchecked
      2. If signing into the remote computer using a local account: the checkbox should be checkedcleared
      
      
      
      
5. Click OK.
6. Under to the General tab:
   1. Computer: computer name or IP address
      1. If you're connecting to the Stat Apps Server, the computer name is: wincompute.cns.utexas.edu
         
   2. Username:
      1. If signing into the remote computer using your EID: AUSTIN\eid
      2. If signing into the remote computer using a local account: leave blank
7. Click Save As to create a shortcut. Name it something identifiable and save it somewhere convenient such as the Desktop.

Connect:

1. Double click the shortcut created above.
2. Enter your EID password for the Gateway.
3. Authenticate with Duo:
   1. If you have the Duo Mobile app configured on your smartphone, you'll automatically be sent a push notification.
   2. Or, you'll receive a call to the primary phone number in your Duo account: answer the call and click any number to authenticate.
4. If using a local account, you'll be prompted for the account password.