Content Comparison

You'll need the Microsoft Remote Desktop app which is available for free in the Apple App Store.

Configure your connection for the first time:

1. Open the Microsoft Remote Desktop app.
2. Go to Microsoft Remote Desktop > Preferences.
3. Under the User Accounts tab:
   1. Click the + to add an account.
   2. Username: AUSTIN\your-eid
   3. Password: your EID password
   4. Friendly name: your EID or a name of your choosing
4. Repeat Step 3 if you are not signing into the remote computer using your EID.
   1. If signing into remote computer using a local account, enter the username as: .\username
5. Under the Gateways tab:
   1. Click the + to add a gateway
   2. Gateway name: rdg.austin.utexas.edu
   3. Friendly name: UT RDG or a name of your choosing
   4. User Account: Your EID account created in Step 3
6. Close the Preferences Menu.
7. In the upper left, choose the + icon and choose Add DesktopPC.
8. Enter the computer settings:
   1. PC Name: computer name or IP address
      1. If you're connecting to the Stat Apps Server, the computer name is: wincompute.cns.utexas.edu
   2. User account: the Friendly name of the account you sign into the remote computer with, created in Step 3 or 4.
   3. Friendly name: computer name or a name of your choosing.
   4. Gateway: the Friendly name of the gateway created in Step 5.
      
      1. If signing into the remote computer using your EID: the checkbox should be cleared
      2. If signing into the remote computer using a local account: the checkbox should be checked
   5. Clear the checkbox next to Reconnect if the connection is dropped.
9. Click Add.

Connect:

1. Open the Microsoft Remote Desktop app.
2. Double click the Desktop you created above.
3. Authenticate with Duo:
   1. If you have the Duo Mobile app configured on your smartphone, you'll automatically be sent a push notification.
   2. Or, you'll receive a call to the primary phone number in your Duo account: answer the call and click any number to authenticate.

Set up your connection:

1. Open Remote Desktop Connection.
2. Click Show Options in the lower left corner.
3. Under Advancedthe Advanced tab, click Settingsunder Connect from anywhere.
4. On the RD Gateway Server Settings window:
   1. Select Use these RD Gateway server settings
   2. Server Name: rdg.austin.utexas.edu
   3. Logon method: Ask for password
   4. Check/clear the Bypass RD Gateway server for local addresses checkbox as follows:
      1. If signing into the remote computer using your EID: the checkbox should be cleared
      2. If signing into the remote computer using a local account: the checkbox should be checked
   5. Check/clear Use my RD Gateway credentials for the remote computer as follows:
      1. If signing into the remote computer using your EID: the checkbox should be checked
      2. If signing into the remote computer using a local account: the checkbox should be cleared
      
      
      
      
5. Click OK.
6. Under the Experience tab, Clear the checkbox next to Reconnect if the connection is dropped.
7. Under to the General tab:
   1. Computer: computer name or IP address
      1. If you're connecting to the Stat Apps Server, the computer name is: wincompute.cns.utexas.edu
         
   2. Username:
      1. If signing into the remote computer using your EID: AUSTIN\eid
      2. If signing into the remote computer using a local account: leave blank
8. Click Save As to create a shortcut. Name it something identifiable and save it somewhere convenient such as the Desktop.

Connect:

1. Double click the shortcut created above.
2. Enter your EID password for the Gateway.
3. Authenticate with Duo:
   1. If you have the Duo Mobile app configured on your smartphone, you'll automatically be sent a push notification.
   2. Or, you'll receive a call to the primary phone number in your Duo account: answer the call and click any number to authenticate.
4. If using a local account, you'll be prompted for the account password.