| Tool | Function |
|---|---|
| View Resource | Explore settings for any resource account |
| Create/Delete Room | Create Room Calendar |
| Modify Room | Edit Room Name and/or Access |
| Create/Delete Equipment | Create Equipment Check-out Calendar |
| Modify Equipment | Edit Equipment Name and/or Access |
| Create/Delete Shared | Create Shared Mailbox |
| Modify Shared | Edit Shared Mailbox Name and/or Access |
Questions for Customers who request shared resources
- Type of mailbox: room, equipment, or shared mailbox
- Display Name: visible name in the Global Address list (the name can be changed at anytime)
- Email Address for mailbox: anything not already created and vanity email domains are available (email address can't be altered after creation)
- Mailbox Manager EID(s): user(s) that can manage the account permissions via TRAC. Add your EID, then return after creation and add dl.LAITS.O365.Admins@austin.utexas.edu
- EIDs needing Full Access: it will allow a desired user the ability to login and assume control of the account (see KB0014480 on how to access)
- EIDs needing Send As: this allows the user to send a message which will appear as the resource account (see KB0014483 on how to send as)
- EIDs needing Send on Behalf (Delegate): this allows the user to send a message which will state ‘User X sent on behalf of User Y’ (see KBXXXXXX on how to send on behalf)