The Office365 Resource Admin Tool is furnished by ITS for creating and modifying resource accounts, often referred to as "shared mailboxes".
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Additionally, individual users and/or distribution lists can be designated a Manager, which allows them to access the O365 Resource Admin Tool and modify that resource account. Depending on the type of resource account, this may appear as "Shared Mailbox Manager", "Room Resource Manager", or "Equipment Resource Manager".
If you are the first LAITS Team member to gain access to a Shared Resource or you create one please add dl.LAITS.O365.Admins@austin.utexas.edu to the Manager List.
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Resource Admin Tool Functions
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- Click the appropriate "Create / Delete" tool link for the requested resource type
- "Create / Delete Room" for a room resource, etc.
- In the "Create" section, begin by entering the requested email address and select the desired vanity domain, if any, from the dropdown menu
- Enter the requested display name for the new resource
- In the "Resource Manager" field, enter your EID
- You will modify the resource account after creation to include the LAITS O365 Admin distribution list (dl.LAITS.O365.Admins@austin.utexas.edu) and any Mailbox Managers requested by the user
Click the "Create" button to schedule the resource for creation
Note title Resource Creation Processing Time The creation process may take up to 30 minutes to complete, and the resource account will be at least partially inaccessible during that time.
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If the user needs to retain the existing resource account data, contact postmaster@utexas.edu with all relevant details, including at least the existing resource account email address and the desired email address.
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Related Processes
Publishing Room/Equipment Resource Calendars
Room/equipment resources' calendars can also be "Published", which creates an HTML or ICS link to the calendar. This also publishes the calendar on the web and allows people who have the URL to view it live.
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