...
| Table of Contents | ||||
|---|---|---|---|---|
|
| Infonote | ||
|---|---|---|
| ||
If you have not yet setup an not setup your Box account, first review the page: An Introduction to Box |
PC
First Time login
- The first time Box Sync launches you will see a prompt like the one below.
You first need to click on Use Single Sign On (SSO).
- Once the prompt changes to the way the picture looks below, enter in your email address and click Log In.
- You will be taken to an EID login prompt. Enter your EID credentials and click LOG IN.
After approximately 30 seconds a Box Sync window will reappear. Click Start Syncing.
A Box Sync icon should appear on your desktop and on the navigation pane of File Explorer
| Windows 7 | Windows 10 |
|---|---|
 |  |
| Info | ||
|---|---|---|
| ||
If you have a lot of files and folders, it can could take awhile a long time (possibly hours) to depending on the speed of your internet connection to fully synchronize all your content. |
...
so as to speed up the process as well as |
...
not fill up the computer or device you are using. |
...
How to sync folders
| Widget Connector | ||
|---|---|---|
|
...
If you had at one time uploaded files to Box on the web prior to having ever used Box Sync, you will likely need to mark them as "Sync to Computer" should you want to automatically sync.
Once logged into Box on the web, click the 3 dot menu to the right of the folder name and then navigate to Properties and click Sync to Computer.
| Info | ||
|---|---|---|
| ||
If you see the option to Sync all items in this folder, that means items in the folder are being selectively synced. |
Unsyncing files using Box on the web
The process is similar as "Sync to Computer" (pictured above) however, you should now see the option to "Unsync". Click on Unsync and the files will be removed from your computers, but the will remain on Box.com for safe keeping.
Sync folder deletion behavior
As of November 2014, the behavior for personal and collaborative folders is as follows:
- Personal folder: If you delete a synced personal folder locally, that folder is deleted on Box.
- Collaborative folder: If you delete a collaborative folder, you will receive a warning message that the folder will be deleted for all collaborators. At this point, you can choose to confirm the deletion or just Unsync the folder.
User notifications
If you delete a collaborated folder, you will also receive a Box Sync pop-up that confirms your intent to delete when other users are also collaborating in this folder.
You can optionally check the Always delete collaborated folders check box to ensure that this pop-up does not appear for any future deletions.
Deleting collaborated folders
When you delete a collaborated folder, that folder is permanently deleted from every collaborator's account.
Note: If this folder is partially synced, additional items not visible on your computer may also be permanently deleted from Box. Deleting parent folders locally from your Box Sync folder could cause subfolders on the web application to be deleted inadvertently. For More information see: Can I Prevent Content From Being Permanently Deleted?
Unsyncing collaborated folders
When you unsync a collaborated folder, you are only removing it from your computer ﹣ it remains in the parent folder and all other collaborators continue to have access to that folder. This action must be taken from the web application (the other actions described here can be taken locally from the Box Sync folder on your computer).
To enable Box Sync on any folder, see Syncing files to your Computer using Box on the web.
Accidentally deleting folders
If you accidentally delete folders, the person who deleted the folder or the folder owner can recover the folder.
Recovering Deleted Files and Folders
From the Box website, click on the All Files dropdown (
) menu and then click on Trash. Alternatively, click on your Name at the top right and then click on Trash.
You'll then see a list of everything that's been deleted.
You may use the checkboxes (on the right side) to select multiple items and then click on the Restore button to restore the files or folders to their original location.
 | or |  |
...
Mac
The Box Sync Folder for Mac OS users will have links to your Box Sync folder in Favorites as well as the right hand side of the Finder.
...