Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

First make sure you can access this page "TechLinks"

You'll need lots of info from this page.

https://comm-fusion-p01.moody.utexas.edu/techlinks/

Now to access the touch panel setup information:

Press the buttons on the left-hand side of the Crestron room scheduler

in the order of top to bottom the first 4 buttons shown here.

Today

POWER = 1

Day <

HOME = 2

Day >

LIGHTING = 3

Time

VOLUME UP = 4

Press them in sequence 1 – 4 (twice) in same order 1,2,3,4 (two) times

Image Modified
Press Save and Exit on the next menu that pops up.
The Crestron Touch Panel will reboot and should re-sync with the Outlook server and correct the scheduler to the current schedule

Image Removed

If the touch panel does not reset and connect, check the VLAN it is connected to is correct. Then check that the touch panel is set to the correct IP settings. Then make sure the IP table is setup correctly.

The interface will load

Image Added

You should see

IP Address

Hostname

Mac Address

But if the touchpanel is offline you probably won't see this info

Click on IP Table Setup to look at the Host iP

Image Added

 There are 3 important areas to notice here

CID:3

Host:

Online green or red?

Image Added

In this example we are looking at CMA 3.108

Look at techlinks https://comm-fusion-p01.moody.utexas.edu/techlinks/

Look for CMA 3.108 to look at the information about the touchpanel

image-20251205-141049.pngImage Added

You will see all the info here that we

need to fix the touchpanel if it's offline

Image Added

If in the case the touch panel looses connection and 

The HOST ip does not show any or the incorrect information

Check this with the information on Techlinks

In this example the Host has the correct IP it matches the 

Control system IP in the framegrab.  The IP of the Control System needs

to be entered in here for the Touchpanel to work

Port should always be 41794

Image Added

If this doesn't have the same IP as what is listed for the

Control System in the techlinks then we need to change it.

Image Added

Click on Add/Edit

Image Added

Enter in the correct IP here

Image Added

Choose Save

Image Added

Choose Save Entry

Image Added

Then Save and Exit to finish now touch panel should be back online

Image Added

The touchpanel will Load the Interface for a

minute or so maybe 90ish seconds

Then will be usable as normal

Image Added