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Check Your Backup Status

Your device should show "backup complete" for the destination UTBackup Cloud. This image shows an active device backing up to the Code42 cloud and the the on premise UTBackup Master server. 

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Section

Check your backup status

  1. Launch the Crashplan application
    1. Windows: In the lower-right corner of the screen, click the Crashplan icon Code42 Windows menu bar iconImage Added
    2. Mac: In the top-right corner of the screen, click the Crashplan icon Code42 Mac menu bar iconImage Added
  2. If you are prompted to sign in, enter your EID and password
    1. If you are prompted to enter a server address, enter clients.us2.crashplan.com
  3. You will then see a screen like the one below with the status of your backup

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Section

What gets backed up? 

By default, all data in the Users folder is backed up for both Mac and Windows devices. This includes your desktop, downloads, documents etc. Please ensure you are saving your work here.

Crashplan is not designed to backup everything on a given computer. 

What isn't backed up?

  • Anything outside of the users folder
  • Cloud Storage Folders (Box, OneDrive, Google Drive, etc.)
  • Virtual Machines
  • Applications and their licenses
  • Operating system files, preferences, etc.


Multiexcerpt
MultiExcerptNameStart Backup

Start a backup

Windows

In the lower-right corner of the screen, click the

Code42

Crashplan icon 

 Code42 Windows menu bar iconImage Removed

Code42 Windows menu bar icon

Code42
  1. Crashplan can be found in the Windows Start menu.
  2. There's a list of your devices, the top device is the one you are currently using (This Device).
  3. To make changes or start a backup select the Gear icon, Open Code42.
  4. Sign in to Code42 with your EID and password.
  5. If asked for the server enter:
cpmaster
  1. clients.
its
  1. us2.
utexas.eduManage Files, see below.:
  1. crashplan.com
  2. If these instructions & pictures don't match your scenario contact LAITS.

macOS

Mac

In the top-right corner of the screen, click the

Code42 icon Code42 Mac menu bar iconImage RemovedMac:

Crashplan icon Code42 Mac menu bar icon

  1. UTBackup can be found in your Applications list under CrashPlan.
  2. To make changes or start a backup select the Gear icon, Open Code42.
  3. Sign in to
Code42
  1. Crashplan with your EID and password
  2. If asked for the server enter:
cpmaster
  1. clients.
its
  1. us2.
utexas
  1. crashplan.
edu
  1. com
  2. There's a list of your devices, the top device is the one you are currently using (This Device)
.Manage Files, see below
  1. .
  2. If these instructions & pictures don't match your scenario contact LAITS
.

Manage What Gets Backed Up

  • Go to Manage Files. 
    1. Code42 app version 6.8.3 and later: Click Manage Files.
    2. Code42 app version 6.8.2 and earlier: Click Details > Manage Files.
  • Navigate to the drive, folder, or files that you want to add or remove, then:
    1. Deselect the check box next to any item you want to delete from your backup.
    2. Select an empty box to add an item to your backup.
    3. A minus sign deselectedImage Removed indicates that a subfolder within this folder is selected for backup. New subfolders within the folder will not be automatically added to your backup file selection.
    4. A check mark selectedImage Removed indicates that this folder is selected for backup. New subfolders within the folder will be automatically added to your backup file selection.manage filesImage Removed
    • Click Save.
    If you deselected any files or folders, the Delete Files from Backup warning displays.If applicable, select I understand to confirm you want to delete deselected files from your backup
    1. .
  • If applicable, select Delete.
    After changing the file selection, the Code42 app synchronizes the files selected for backup with the files already backed up to that destination.





    • Panel
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    titleNEED HELPNeed Help? CONTACT Contact LAITS!

    laits-help@utexas.edu

    Chat

    512-471-5000


    Panel
    borderColorblack
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    titleBGColor#00a9b7
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    titleUTBackup Service

    UTBackup, run by central ITS at UT, provides an enterprise-level, centralized, and automated end-point a centralized backup solution for the UT Austin campus.

    Service Information

    UTBackup Essential Information

    Management Policy:

    • Devices are deactivated after 6 months of no server contact
    • Deactivated device data is retained for 60 days in cold storage, then deleted.
    • Users are deactivated if not associated with an active device