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You will need to have Two-Factor Authentication set up with the Duo mobile Mobile app. Follow the steps here to get started and link the app with your UT EID:
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Next, you will need to install the Cisco AnyConnect Secure Mobility Client.
On the remote computer (for example, the computer you are using at home), start here and log in using your UT EID:
In most cases, you will need to download the software and install it manually from that website. If you need help, check here for more information and detailed instructions:
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After you have the Cisco and Duo software installed and configured, you're ready to proceed.
Connecting
Open the Cisco AnyConnect Secure Mobility Client on the remote computer. In the text box, enter the server address:
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This will send a push notification to the Duo Mobile app on your mobile device. Open that app and tap the green button to allow the connection.
The connection attempt will time out pretty quickly, so if you don't get it in time, have your mobile device open unlocked and ready, and try again.
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Enter your Username and Password in this format, with "Austin\" preceding your UT EID:
Username: Austin\YourUTEID
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This will keep your session running for the next time you log in. If you will not need to keep the session running, you can select "Log Off" or "Sign Out" instead.
AUTHENTICATION PROBLEMS:
You will need to have the appropriate permissions for remote access on the office computer. If you see an error message saying the logon method is not allowed, please contact PGE IT support at: pge-support@austin.utexas.edu
MAC USERS:
We do not currently have a standard method for connecting TO a Mac computer, but you can use a remote Mac computer to connect to a UT Windows-based computer.
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