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Software restrictions

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Warning

The student license of Solidworks may be used for academic purposes only. This CANNOT be used for research!

Solidworks is only available to participating departments for select courses in the UT Cockrell School of Engineering for installation on personally owned computers for academic/coursework purposes. This CANNOT be used for research!

Current Engineering departments providing access to select courses are: ME, CAEE, ASE and BME (your professor should have directed you here if you are covered by this license)

Student competition teams and other associations should apply for a free Solidworks competition license through their sponsored offering.

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  1. Solidworks won't install onto my Apple computerUsing from a Mac with appropriate Windows accommodations

  2. "The source folder is not versioned properly" is a common error when installing or modifying an existing installation of SolidWorks. 

    • https://kb.wisc.edu/cae/page.php?id=126752

    • Text in notepad file should be SOLIDWORKS 2025 SP3.0 for the current version (or substitute year and version numbers for the version you are installing/modifying/activating)

  3. Blank installation Window
    1. Caused by "blocked" download
  4. "Unsupported SQL Server Version" when installing an updated version
    1. The electrical component of Solidworks uses SQL Server. If you are needing to install a newer version of Solidworks, you have a couple options.
      • Don't install the electrical component. It won't need SQL Server and will skip that check and install the remaining components.
        • Or
      • Fully uninstall the older version of Solidworks and then uninstall all SQL Server versions from your machine first. It will probably be listed as SQL Server Express, Microsoft SQL Server, etc, then install Solidworks as above
        • Or
      • Best option, do both. Uninstall everything first, and then on the new install, don't install electrical unless you need it because it does install a SQL server on your machine.

  5. Intel Arc GPU issue for people with UT for ME laptops. Freezing/stuttering in Solidworks.
      • This page explains in some detail - https://community.intel.com/t5/Intel-ARC-Graphics/Solidworks-on-an-ARC-A770/m-p/1425976#M287
      • Essentially, you just need to add the GPU model names to the registry.
      • Here is a link to a zipped batch (.bat) file that users can download, extract and open to add these entries to your registry automatically for the Intel Arc A370M GPU. The specific discrete GPU in the UT for ME laptop that was reported as having this issue was the Intel Arc A370M along with the integrated Iris Xe GPU, so this .bat file is specific to those versions. If there is an Intel Arc-equipped computer with a different GPU model experiencing this issue, this .bat file will need to be modified with the official GPU model name(s) present in Device Manager (open file with Notepad, edit and re-save as a .bat file). That forum link above shows how other people were having the same issues with the A770 model.

  6. Force Windows to use discrete GPU with Solidworks if it's not doing so automatically.
  7. Solidworks Crashing:
    1. Possible disk corruption or install errors
    2. GPU settings configuration issue
      • Open the Solidworks Diagnostic tool (Start > Solidworks Tools year > Solidworks Rx year
      • Click the Diagnostics tab, and click Reload Results
      • There is an Error listing "There is no information on your configuration in our database. If you are experiencing issues with your system, you may want to visit the website to find recommended cards and drivers."
      • Open Solidworks and go to Tools > Options > Performance and check the box marked "Use software OpenGL
      • Close Solidworks and reopen it
  8. "Sorry, unable to lookup your session" error filling out request form

    • Try filling out the form in a different browser
    • Try clearing your browser cache and cookies and starting the form over.

  9. Further troubleshootingSolidworks Troubleshooting

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