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Auibutton
iconjira
titleClick Here to Go To Invoice Payment Submission
typeprimary
urlhttps://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/group/9/create/38
targettrue

How to submit

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an Invoice Payment Submission request:

  1. Login to the EM Customer Service Portal using the direct link above.
    Remember to login using your EID email address YOUREID@eid.utexas.edu. 
    For more information on logging in go to EM Jira Service Management
  2. Summary: Enter a title of the request like a subject in an email. 
  3. Department: Select your department from the drop down menu.
  4. Name of vendor being paid: Enter full name of the vendor as it appears on the invoice.
  5. EID of vendor being paid: Enter vendor's  EID, if known.  
  6. Is this payment to an individual or a vendor?: Select from drop down menu.What type of payment is this?: Select from drop down menu.
  7. Invoice Received Date: Select invoice was received from the pop-up calendar.
  8. Invoice Amount: Enter amount due on the invoice. "$" sign not required.
  9. Would you like to specify an account?:  Enter an account number if known. Leave blank if unknown.
  10. Goods/Services start date: When were goods/services received? This may span multiple days or be the same day.
  11. Goods/Services end date: When were goods/services received? This may span multiple days or be the same day.
  12. Is this related to an OOEF or event?: Select Yes or No.
    1. If YES, include final attendance using breakdown formula in text box.  Note:  Attendance counts are required by UT Office of Accounting to process payments.
  13. Comments/Additional information: Provide any payment-related information not requested above.
  14. Attachment: Upload files such as invoices, OOEF (if applicable), or other backup documentation related to payment request such as a signed contract or PO.
  15. Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
  16. Click Send to submit request.

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