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- Login to the EM Customer Service Portal using the direct link above.
Remember to login using your EID email address YOUREID@eid.utexas.edu.
For more information on logging in go to EM Jira Service Management - Summary: Enter a title of the request like a subject in an email.
- Department: Select department from drop down menu.
- What type of Purchase is this? Select from drop down menu.
- Business/Vendor Name: Enter the official name of the business or individual.
- Does this vendor have an EID?: Select Yes, No, or Not sure
- Vendor Contact: Enter first and last name of the vendor contact you are working with.
- Vendor Contact Email: Enter the email address for the vendor contact.
- Vendor Contact Phone Number: Enter direct phone number for the vendor contact.
- How would you prefer communications with the vendor to be handled? Select one of three options to determine who corresponds communicates with the vendor.
- Date you first contacted the Vendor: Select date from pop-up calendar.
- Amount of Purchase Order: Enter PO amount. "$" sign not required.
- Shipping Address: Enter a full address for for item(s) to be shipped to. Not applicable for intangible purchases.
- Account number: Enter an account number if known. Leave blank if unknown.
- Will this require use of burnt orange or any UT logos or lockups?: Select yes or no.
- Comments/Additional information: Provide any purchase order-related information not requested above.
- Attachment: Upload quotes and Trademarks and Licensing approval, if required.
- Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
- Click Send to submit request.
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This option is only available if you have an established and created customer portal account. Need an account? Email EM-Support@austin.utexas.edu.
Remember to login using your EID email address YOUREID@eid.utexas.edu.
For more information on logging in go to EM Jira Service Management
- Select Requests on the upper right part of your screen next to your profile photo
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