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Need something purchased? Let us know how we can help!

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icon jira title Click Here to Go To Technology Purchase type primary url https://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/group/16/create/29 target true

How to submit a Technology Purchase request:

1. Login to the EM Customer Service Portal using the direct link above.
   Remember to login using your EID email address YOUREID@eid.utexas.edu. 
   For more information on logging in go to EM Jira Service Management
   
2. Requester: Enter name of person requesting the purchase.
3. Department: Select department from drop down menu.
4. Computer Options: Select from drop down menu.
5. Basic Accessories Options: Select from drop down menu.
6. Specialty Item Options: Select from drop down menu.
7. Connectivity Accessory: Select from drop down menu.
8. iPad and Accessories: Select from drop down menu.
9. Software: Select from drop down menu.
10. Comments/Additional information: Provide any technology-related information needed to facilitate purchasing.
11. Description: 
12. Priority: Prioritize request using drop down menu.
13. Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
14. Click Send to submit request.

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This option is only available if you have an established and created customer portal account. Need an account? Email EM-Support@austin.utexas.edu.
Remember to login using your EID email address YOUREID@eid.utexas.edu. 
For more information on logging in go to EM Jira Service Management

• Select Requests on the upper right part of your screen next to your profile photo

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