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This form is to request an offer letter for finalized recruitment.

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1. Login to the EM Customer Service Portal using the direct link above.
   Remember to login using your EID email address YOUREID@eid.utexas.edu. 
   For more information on logging in go to EM Jira Service Management
   
2. Summary: Enter a title of the request like a subject in an email. 
3. New Employee Name: Enter name of employee the offer letter is for.
4. Employee EID: Enter the EID of the employee. If they do not have an EID, they must get one. 
5. Salary: Enter employee salary amount.
6. Start Date: Enter employee's first day.
7. End Date: Enter employee's last day. If this is for a contract employee, there will be an end date.
8. Supervisor Name: Enter name of supervisor.
9. Requisition Number: Enter Job Requisition ID. These are found in Workday under Job Details within new employee's Job Description. 
10. Additional Comments/Additional Information: Provide additional information or notes concerning the request.
11. Attachments: Upload supporting documentation.
12. Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
13. Click Send to submit request.

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This option is only available if you have an established and created customer portal account. Need an account? Email EM-Support@austin.utexas.edu.
Remember to login using your EID email address YOUREID@eid.utexas.edu. 
For more information on logging in go to EM Jira Service Management

• Select Requests on the upper right part of your screen next to your profile photo

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