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  • Hardware failure component replacements (NICs, hard drives, power supplies, etc.)
  • Installation of new hardware components (memory, hard drives) involving advance scheduling of downtime
  • OOBM/DRAC/ILOM configuration
  • Installation / De-installation of equipment in the raised floor and server build room
  • Relocation of equipment between data halls and/or server build room
  • Vendor support activities – As requested/required
  • Changes to Authorized Staff Lists

Pricing

Effective September 1, 2024, the prices have changed

Annual Recurring Cost:  Rates are based on physical vertical size of the server.  Rates are reviewed every 3 years and maintained by the campus IT Leadership Committee (ITLC)

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