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- Hardware failure component replacements (NICs, hard drives, power supplies, etc.)
- Installation of new hardware components (memory, hard drives) involving advance scheduling of downtime
- OOBM/DRAC/ILOM configuration
- Installation / De-installation of equipment in the raised floor and server build room
- Relocation of equipment between data halls and/or server build room
- Vendor support activities – As requested/required
- Changes to Authorized Staff Lists
Pricing
Effective September 1, 2024, the prices have changed
Annual Recurring Cost: Rates are based on physical vertical size of the server. Rates are reviewed every 3 years and maintained by the campus IT Leadership Committee (ITLC)
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