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How to Setup a Resource Mailbox in Outlook on Office 365

1. Go to Control Panel. In the search box enter: Mail

2. Select Mail (32-bit)

3. Select Show Profiles

4. Select Add

5. Enter a name for your new profile.  For example, (profile name: ECEN Student Staff)

6. In the new window

   1. Blank out the “E-mail Address” field

   2. Enter this email address: <email address of the resource mailbox>

   3. Blank out the “Your Name” field

   4. Leave the password fields blank and select the Next button

7. A window will popup asking for username and password

   1. For the username (first box) enter your end-user's Microsoft 365/Exchange email address.

   2. In the password field, enter your EID password

   3. Select the box “Remember my credentials”

8. Wait for a few minutes until you have all green check marks and select Finish

9. In the Mail window, choose the drop down and select the name of the new profile you just created in step 5, e.g. "O365"

10. Verify that the Always use the profile is selected and select the OK button.

11. Now open Outlook.

12. A window will popup asking for your login information. Repeat step 6 above.

13. Next time you login, just open Outlook