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- it does not warrant letting other folks know, but does indicate it needs to be fixed immediately by making sure that the semester is the current one (there are larger stop dates that step on class access dates that does sometimes do this). Reach out to the teacher, let them know students can't see, and either ask them to push back their 'student access end' date (on course edit settings page) or to move the whole class to the current semester because access for the semester it's listed in has ended.
- Yes, this is urgent–get other eyes on this asap please. Could be a generate missing cuas problem or something more nefarious.
- Not urgent–Jess will pick this up next time she's on.
- Not urgent, but please to reply within 30 minutes and connect them with the functionality by searching/scouting the public facing wiki and/or getquest. If you can't find it, please do feel free to reach out to teammates for guidance.
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Common Decoys (that are not actually urgent–ie no escalation needed--but can be taken care of quickly)
course user assignment (cua) missing
assignment start/due date, check if published
copy course not available (try this other way)
some expected behavior is missing - may be due to which code environment they're on, and/or may be functionality that has been lost in the transition (in which case, it's wise to make a trac ticket on this, ie 'trac it'.)