The following applications are available from the global Jamf application management options.
| Application | How it's managed | What is available globally | Patching Schedule |
|---|---|---|---|
| Defender | Packaged by EPM team. Will need to be duplicated into sites for use. | Package is available to all sites. Package can be cloned and assigned to desired site. | Jamf App installers will update this application as it becomes available |
Cisco AnyConnect | Packaged by the networking team. Made available by the EPM team for all machines | ||
Box Drive | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
Google Chrome | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
Code42 | Packaged by EPM team. Not set to show in self-service or install automatically. | Package is available to all sites. Package can be cloned and assigned to desired site. | |
Mozilla Firefox | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
| Microsoft Office Suite | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
Zoom | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
Nessus | Auto installed to all machines - exception needed to exclude | Global install is set to all machines with site configuration. | |
Adobe Reader | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
Additional applications we can provide:
- OneDrive (Known folder move features still in advance preview - Not in full feature parity with Windows) - would be patched by Microsoft automatically.
Units can manage additional applications by uploading those applications to the cloud distribution point and following the established naming conventions - Packages and Policies - Naming and Globally Available. Guides for installing and managing applications at the site level are available here: https://docs.jamf.com/10.37.0/jamf-pro/documentation/App_Installers.html
Updating applicationsAfter an app has been installed
Applications listed above will be "auto updated" via the posted method
For applications installed via Self Service, Jamf Pro's built in "app installers" will continue to update the applications. Technical- At this time Jamf App installers does not have a function to use Self Service on its own. We will have a packaged copy of the applications within Self Service to install. There are Smart groups within the global view of Jamf Pro that will scope machines with these applications installed into the Jamf App installer of the corresponding application. Jamf App installers will update the end users applications as they become available from the Vender. Jamf verifies the application, and distributes it to us via their own repository.
Applications not listed above can still be updated via Jamf App installers if it is supported by Jamf. Please see https://learn.jamf.com/bundle/jamf-app-catalog/page/App_Installers_Software_Titles.html for available titles.
If you find an application has a new version, and Jamf App installers DOES NOT have it avalible within one day of release please reach out to the EPM team to engage with our Jamf contacts. Applications not listed above can still be updated via Jamf App installers if it is supported by Jamf. Please see https://learn.jamf.com/bundle/jamf-app-catalog/page/App_Installers_Software_Titles.html for available titles
End User prompts for updates
Jamf App installers will update any application that is not currently in use. If the application is in use when an update becomes available they will be prompted via a macOS notification coming from the Jamf Self Service application. (Example shown below)
A user will be given 4 days to close the application for the update to take place. At the end of 4 days of prompts there is an additional 90 minute grace period before the application will self restart to allow the update.
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