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title"Legacy" Outlook Desktop Client
  1. In the Outlook app, on the Tools menu, click Accounts.
  2. Click the Plus Sign, then click New Account.In the E-mail address your Microsoft email (usually in the first.last@austin.utexas.edu format), then click "Advanced..."
  3. Click on the "Delegates" tab.
  4. Under "Open these additional mailboxes:", select the plus icon.
  5. In the "Search for a person..." field, enter the email address of the shared mailbox, then click ContinueAdd.
  6. Upon clicking Continue, a UTexas login window will appear. Enter your personal EID and EID password and authenticate with Duo to finish adding the account. Restart your Outlook application.


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title"New" Outlook Desktop Client
  1. In the Outlook app, on the Tools menu, click Accounts.
  2. Click the Plus Sign, then click Add Open Shared Mailbox...
  3. In the E-mail address "Search for a person..." field, enter the email address of the shared mailbox, then click Add.
  4. Restart your Outlook application.


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titleApple Mail

The Mail for macOS application is no longer supported for accessing and using Resource Accounts. See the  FAQs for more information.

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