OUTLINE FOR OS-SPECIFIC PAGE
This page is intended to cover things about EPM that are specific to MECM / Windows
How to fill in the page (notes for sys admins):
Italicized parentheticals describe what info is anticipated under that heading.
Add headings or subheadings as needed
Rephrase headings
Any pages linked throughout are just for convenience
Below this line is where the public-facing content begins
Windows computer and server management is done using the central EPM tool Microsoft Endpoint Configuration Manager (MECM or ConfigMgr).
Available Operating Systems
(What OS versions we offer through EPM / can manage with EPM. This might only be helpful for Linux, and may be better titled “Available Distributions” or something)
Compatibility with Endpoint Management
Software
(list software requirements, including those for the operating and any applications being run)
Software Center
(what these apps are, what they look like, where to find them, and specific features you want to call out. E.g. UT Self Service: Computer Information policy, you can run that and include the output in your support request)
Logging in with your EID
You can login to your computer using your EID and EID password. This creates a standard user profile (an account without admin permissions).
(how people are able to login with their EID, specifics about doing it for the first time on a new computer, when you need to be connected to internet to login, and if there’s anything you need to do after changing your EID password)
Administrative Access
If you need to install software or make changes to your computer’s settings that require an admin username and password, administrative access can be used.
(do you get an admin account, how to request admin access, how to use your admin account / elevate privileges, things it will or won’t work for)
Installing and Updating Applications
(what applications we install by default, which are available through EPM, and info about users installing their own applications / software.
link to pages from the https://cloud.wikis.utexas.edu/wiki/spaces/EndpointManagementwikis as applicable.
If the EPM wiki space doesn’t have instructions for users to follow, or if we want our own: create a new page under this one.
Third Party Application Updates
Operating System and Application Security Updates
Using EPM, CNS OIT manages the installation of security updates for your computer’s operating system and certain applications.
(how that works, when it happens, which applications are included)
link to pages from the https://cloud.wikis.utexas.edu/wiki/spaces/EndpointManagementwikis as applicable.
If the EPM wiki space doesn’t have instructions for users to follow, or if we want our own: create a new page under this one.