Overview

The iSchool's local information technology service is called the Information Commons. The Information Commons is a team of full-time staff and students who are located in UTA 1.210.  All IT help requests should be routed through the Information Commons via the methods outlined below.

iSchool Helpdesk

All IT-related problems, inquiries, consulting needs, and feedback may be sent to the iSchool helpdesk at help@ischool.utexas.edu.  The iSchool Helpdesk is our college's segment of UT's Service Portal tool powered by ServiceNow and submissions to this address will be tracked by the entire Information Commons team.

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