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How to Send a Fax

  1. Navigate to the facsimile screen by pressing the "facsimile" button on the home screen.
  2. Once in facsimile, type in the fax number using the adjoining keypad.
  3. Viable numbers are as follows:
    1. Local: 9 + 512-_ _ _ - _ _ _ _
    2. Toll Free: 9 + 1 + (800 or 866) + _ _ _ - _ _ _ _
    3. Long Distance: 8 + Pause + Long Distance Code + Pause + _ _ _ - _ _ _ - _ _ _ _
    4. International: 8 + Pause + Long Distance Code + Pause + Country Code + City Code + Local Number
  4. Press OK, place your documents in the feeder, then press the start button.
  5. Monitor progress of fax in the lower left hand of the screen.

Note: It is not advised to receive faxes on the new copier as it is not actively monitored.  Please direct incoming faxes to the main office (512-475-6838) and alert the main office so that they might inform you when it arrives.


How to Order Toner

 

Providing the numbers below (Equipment, Serial or Model, depending on what the customer service representative asks for) allows the customer service personal at Ricoh to pull-up our account information. Maria is the contact person for this account, so say you are calling on behalf of Maria Nelson when ordering toner (see directions below) or requesting repairs/maintenance.


Ordering Toner:  Dial 3 on the options menu to order toner. Order two black toners at a time.

Ordering Staples: Product Code: 410802.  Description: Ricoh Staple Type K Refill-5000 staples per cartridge 3 cartridges/carton


Main Office Copier Information (JES A340A):

Equipment ID #: 12688547

Serial #: C29001767

Model #: MP C5502


DIT Copier Information (JES A315A):

Equipment ID #: 12686473

Serial #: C29003807

Model #: MP 2852

 

 

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