UT Voice Mail options for implementing fax service:
- Fax-only account: This can be set up on a VoIP line without a telephone set. Subscribers using this implementation may opt to set the "notification with attachment" option in Settings to forward faxes as PDF attachments to an email address.
- Fax-only line linked to a phone line with voice mail; i.e., one mailbox with two phone numbers: One number presents the call with a fax tone; the other prompts the caller to leave a voice message.
- Add fax capability to any regular voice mailbox. Caveat: With this option, every caller will hear a menu with options to press 1 to leave a voice message or press 2 to send a fax.
Features when logged into a fax account by telephone:
- Fax message inventory: When you log in to your mailbox, the system plays the number of new fax messages in your mailbox.
- Fax envelope information: For any fax in your mailbox, you can listen to envelope information, including the arrival time and date of the message and the identity of the sender.
- Delete fax: You can delete a fax message during envelope playback. When this option is selected, the system erases the message from the Inbox and places it in the Trash folder.
- Forward fax to another subscriber: You can forward a copy of a fax to another subscriber in an organization, and add recipients. You can also record, review, and re-record an introduction to the forwarded fax before the message is sent.
- Forward fax to fax machine: You can forward a copy of a fax message to a fax machine by sending the message to a subscriber’s default fax number or by directly entering a new fax number.
To Request Fax Service:
Send an email to utvoicemail@austin.utexas.edu or call the Voice Mail Office at (512) 471-0019 (campus 1-0019).