Prerequisites

Prepare Active Directory objects

The steps in this section can be completed by a department administrator or a user with permissions to create OUs and computer objects in a department OU.

  1. Create a new OU in Active Directory to contain the objects for the cluster.
  2. Create the computer objects for the cluster members in the cluster OU.
  3. Create a disabled computer object with the name of the cluster in the cluster OU.
  4. Create a group and add the cluster computer object and cluster member objects to the group.
  5. Create a group and add the user accounts for the cluster administrators to the group.
  6. Navigate to the Austin Active Directory page in ServiceNow

Request Active Directory delegation

The steps in this section must be completed by a department owner.

  1. Request delegation for the cluster members by completing the Austin Active Directory Delegation Request form with the following information:
  2. Request delegation for the cluster administrators by completing the Austin Active Directory Delegation Request form with the following information:
  3. Wait for the requests to be completed.