Procedures for IT procurement have been adopted at the campus level since 2013. These procedures mirror practices already established at Moody College, with minor changes. The methods are specified thus:
Computing devices (laptops, desktops, iPads, tablets, etc.) or any IT-related purchase that will result in tagged UT inventory must be processed using purchase orders.
All units creating purchase orders for computing devices must have the college IT Help Desk approve purchases and inventory and install and secure the devices once they arrive. This includes, but is not limited to, laptops, desktops, tablets, iPads, etc.
All units creating purchase orders for a computing device shall specify the delivery destination as the college IT Help Desk address.
All units creating purchase orders for a computing device will specify the name and EID of the intended recipient so that the Tech Team can accurately assign the item in inventory and ISORA reports.
Technology Services consults with faculty, staff and administrators about their technology plans. Tell us where you want to take your program or course, and the Tech Team will help you figure out the specifics. Our mission is to support all of the computing and technology needs for the College; therefore, all computer-related purchases must be pre-approved by the Tech Team.
The College of Communication Technology Team does not support equipment the team did not review and approve prior to its purchase. This is so we can be sure what is ordered meets the users' needs. In our review, we will check things like network interfaces, cables, etc. and determine whether the products are compatible with existing equipment or plans. Also, a pre-purchase review gives the Tech Team a "heads-up" on what equipment will be arriving soon. Finally, members of the Tech Team serve on various University-wide technology committees and, therefore, need to have a full picture of the College's technology purchases.
The Tech Team may steer you towards a product someone else in the College is already using. This streamlines support by allowing the Tech Team to focus their knowledge on fewer hardware items. It's also nice to have neighbors with whom you can compare stories and borrow supplies in an emergency.
To request a quote for IT equipment or software, please submit an IT Request via our Moody ticketing portal:
https://services.moody.utexas.edu
Here's what we need to know about your purchases:
The requisition process begins with gathering essential information about the asset owner
The information we will require to process your purchase will include the following:
Name of faculty or staff member requesting the purchase.
Faculty/Staff EID
Faculty/Staff Email
Nam, EID, and the requestor's email (such as department admin or unit manager).
Name of CIP, if applicable
Funding Account
Equipment deployment location
Equipment delivery address (if shipped to one of our external locations, such as NYC, Atlanta, or Los Angeles).
Please note that we will seek approval from the department administrator before forwarding a quote to the purchasing team responsible for your acquisition. To facilitate a smooth process, we kindly ask that the requestor discuss the IT purchase with the department administrator beforehand to ensure they are aware of the upcoming purchase request.
In situations where the helpdesk staff has recommended a hardware replacement, the assigned technician will reach out to the department for approval, copying the patron on the correspondence to keep all parties informed.
All technology equipment purchases made with grant funding must be approved through the Moody Grants office. Purchasers should contact the grants team for approvals on all sponsored grant-funded accounts. FYA, a copy to the grants team can accomplish this at the requisition stage in the UT Market/PO process. The Grants office may require the principal investigator(s) to provide justification on specific items.
Check the status of IT purchases received at CMA 3.104 Purchasing Centers here: Moody Tech Receiving BOX Folder
The purchaser can use the above Excel online link to quickly check an item's receipt status with the Moody IT team and record the purchasing receipt ID. Entries are arranged by the UT Purchase Order number. The date received is not recorded until all items on a line are received.