For the quickest system and user support of hardware and software, email the computing group at helpdesk@astro.as.utexas.edu. Requests are immediately forwarded to appropriate staff. See Helpdesk 101 for details, and to speed resolution of requests.  Clicking on "Core Services Status" below, will take you to a page with more detail on current system outages.

 

Core Services Status

 

- Department Calendar Services.

- /opt/local and shared data services.

- Wired DHCP services for the department.

- DocuShare database.

- Anonymous FTP services.

- HET Observing Support

- IDL License server

- Astro mail services

- Mathematica License server

- Calander and Printer services

- Webmail services

Print Services Status

- If this is offline, then all printers are unreachable as the print service controller is down.

- All Ricoh copiers

- Department color

- 13th floor black and white

- 15th floor black and white

- 16th floor black and white