Student Associates will need to be logged into Teams, Outlook, and have access to Tutor schedule.

Via Teams:

• When a DIT tutor starts their shift, they will log onto Teams and provide their meeting id and subject for that day.
  • Student associate will add this info to Google Sheet
  • The meeting ID's should be recurring, so they should be the same ID for the shift the entire semester. Please put this on the Tutor schedule sheet where I put "Meeting ID"
    • One-time ID's will be put on the first sheet of the google sheet. 
• Student Associates, please remain in contact with the other SA on duty.
  
  

Via Email:

• Students will email the dit.desk@austin.utexas.edu email to request access to a DIT tutor. 
• Student associate will send them both of the tutors link who is on duty for that subject and the community guidelines while attending DIT. (See Communications Templates)
  • You (the Student Associate) will need to get the student EID and which subject they are here for so you can log them into myUGS.
  • Move the email request to the corresponding folder for the request. This will let you and the other SA clearly see who has not been emailed in the inbox.
    
    

Via Zoom:

• The student will access the Zoom meeting where they will work until they have a question, at that time they will put a note in the chat feature that they have the next question.  The tutor will be monitoring the chat to directly talk to the students.  
• When it is time for that tutor to leave, the student associate will provide the tutor with the next tutors meeting id via Teams. This is so the students who wish to continue can switch to the new tutor.
• The tutor may reach out to the student associate to say they have too many students or that they are leaving via Teams.
• At the end of the SA shift, please log onto Zoom (you can leave audio/visual off) and see which students are still meeting with tutors. Please check out the students who are no longer there. *This is new, we are still trying to find an effective way with this.
  
  

Via Email or Teams:

• If a tutor does not show up for their shift or if there are any other issues, please let Ed, Izzy, or Darcy know by emailing TS_SUT@UTlists.utexas.edu
  We usually will have more than 1 tutor on duty, but it is important to let us know when someone isn't available.