• LAITS supports a limited number of prescribed computer models (below) to ensure compatibility, efficient support, and security. This list will be updated annually during the Winter Break.
• LAITS will no longer support a particular computer model at the end of the calendar year, 8 years from date of model release. (For example, a computer with a date of model release in 2015 would be supported through the end of calendar year 2023). LAITS may modify this as required for particular computer models.
• Upon a computer becoming ‘unsupported’ it is the responsibility of the department or faculty member to replace that computer with a supported model.
• LAITS will provide an annual lifecycle notification to departmental administrative staff of computers that are unsupported and/or becoming unsupported in the next several academic/fiscal years.
• LAITS does support the following computer vendors/models:
  • Apple iMac, MacBook Pro, MacBook Air, Mac mini, MacPro models
  • Dell Latitude, Precision, and Optiplex models
  • Microsoft Surface models
• LAITS does not support the following computer vendors/models:
  • Toshiba
  • Lenovo
  • HP
  • ASUSTek
  • Intel NUC
  • Dell consumer-grade models, including Inspiron, Dimension, Vostro, XPS models
  • Computers with release dates earlier than Dec 31, 2014

The following table consists of current computer models in use by our customers, it is also available for download: Computer Models, Release Year, and Code - 2023.xlsx

If you have a computer that is not on this list, feel free to reach out to laits-help@utexas.edu to inquire if that particular model is still supported.