Jamf is an enterprise management and inventory tool for Apple devices which allows IT staff to quickly deploy software required by campus (antivirus, backup, etc), allow computer owners to easily install optional University software (Cyberduck, Box Drive, vlc, etc), and let support staff see inventory information and system status for providing help and answering University audits.
Cockrell School IT is currently partnering with LAITS (Liberal Arts IT Services) to deliver Jamf.
Go to Finder/Applications or open Search (Command-Space) and look for "LAITS Self Service". If you don't have "LAITS Self Service", Jamf is not installed.
This process will install the client which will make sure that backup and proper UT security is setup on the machine as well as install the Self Service portal to give you access to software. |
The message about "Erase all data on this computer" is only a permission. Nothing will be erased. The ability to erase all data is a requirement for security, in case a device is stolen. |
If you are prompted that "Remote Support Customer Client would like to record this computer's screen", please click on Open System Preferences, unlock with your admin account, and check the box next to Remote Support Customer Client. This will allow Engineering IT staff to remotely connect to your computer when you need help.
If Code42 comes up asking to login, just close it. Our system will automatically back up the computer in the background without a log in
If you have any problems with enrolling your system, please send an email to the ITG support staff with the subject "Jamf Enrollment" to servicedesk@engr.utexas.edu or call 512-232-2486 and we'll arrange a remote support session to address any issues. Please make sure to let us know your EID and the UT inventory number of the computer.