Pulling "Articulate" Mail List

The Articulate mailing list is pulled twice per year by Kim Theel (Deputy Director, Operations).


  1. Go to Marketing and Communications tab at top
  2. Click “Appeal search”
  3. In Name field type Articulate
    1. One result should be found – click on it
  4. Go to Mailings tab
  5. Add Appeal
    1. Required fields:
      1. Name (follow existing naming model)
      2. Mail date (when it will drop in the mail)
    2. Under “Processing Options” select the following:
      1. Addressing processing: Membership Renewal
      2. Name format: Membership Renewal
      3. Send one letter per household (should default to this)
      4. Click Next
    3. Letter Recipients
      1. Under Selections of constituents that will receive this letter:
        1. Click Add
        2. From Selections, click the plus next to Selections
        3. Then click the plus next to Articulate Queries
          1. Select each of the following then click on the arrow to move it over to the right-side column (there should be a total of 8 selections that get clicked and moved)
            1. Articulate Mailhouse – Business List
            2. Articulate Mailhouse – Member List
            3. Articulate Mailhouse – Member List
            4. Articulate Mailhouse – Organization List
            5. Curator Articulate List
            6. Director Articulate List
            7. PR Articulate List
            8. Development Articulate List
            9. Click OK
          2. Under Exclude constituents based on the following:
            1. Under Recent activity
              1. Click Edit
              2. Unclick all four of these exclusions. You do not want to exclude based on this criterion
              3. Click OK
            2. Under Solicit codes and selections
              1. Click Edit
              2. From the Exclusions listed on the left side column, select the following and then click on the arrow to move them over to the right side column
                1. Do not Mail
                2. Email Only
                3. End of Year Mailing Only
                4. Click OK
              3. Under Letter content
                1. Select Export a CSV file of the recipient information
                2. Select Mail for how you want to send this letter
                3. Under Merge fields click Edit
                  1. In far left column (Browse for fields in)
                    1. Click on plus sign in front of Constituent Marketing Information
                    2. Then click on plus sign in front of Constituent
                  2. You now need to build out the Selected Fields column. It’s probably easiest to delete a lot of things and then add back in what is actually needed.
                    1. Delete Everything under Member – Membership
                    2. Delete Everything under Constituent – Revenue
                    3. Under Direct Marketing Effort Export, Delete Ask 1 (ask amount)
                    4. Under Constituent Marketing Information, delete Everything EXCEPT the following three selections:
                      1. Addressee
                      2. Contact addressee
                      3. Last name/Org name
                    5. Now it’s time to start rebuilding the Selected Fields. You do this by selecting the following from the Constituent Marking Information – Constituent section located in the far left column AND the Fields located in the center column.
                      1. Select the following from Constituent and move them over to the Selected Fields:
                        1. Address (Primary)
                          1. From Fields move the following:
                            1. Address line 1
                            2. Address line 2
                            3. City
                            4. State abbreviation
                            5. ZIP
                            6. Type
                          2. Business (Primary)
                            1. From Fields move the following:
                              1. Last/Organization Group/Household name
                            2. Create shortcut names for the above selections so that they are not so long when you create the spreadsheet/columns
                            3. Click Save and Close
                          3. You will then automatically return back to your Letter 1 in “Add an appeal mailing”
                            1. From here, click Next
                            2. Then click Finish and close
                          4. The Appeal has been made
                          5. Click Run Mailing (this will give you an expected recipient count)
                          6. IF the count seems accurate (depending on number of active members, plus the additional lists), click Run
                          7. After you click Run, it will then give you the option to Save the File
                          8. Save the File as a download – it’s a CSV file but open it as an Excel spreadsheet
                          9. Open CSV/Excel spreadsheet
                            1. Delete Columns A through E
                            2. Delete the column that has email addresses
                            3. Reorganize the columns
                              1. You want Last name/Org to be Column A
                              2. You want Org Name to be in the column right before Address Line 1
                            4. Sort by Address Type (you do not want to include a business name to a home address)
                            5. Sort by Address Type (work or home) first AND by Org Name second
                            6. If there is an Org Name listed for someone with a Home address, delete the Org Name from the spreadsheet
                            7. Once this is complete, you can delete the Address Type column from the spreadsheet
                            8. Next sort on Address Line 1
                              1. If there is NO address, then delete all of those names/rows from the spreadsheet
                            9. Once that is done then Sort by Last Name, so the list will be in alphabetical order
                            10. Scroll through the list to check for any dupes or weird names, salutations, incorrect titles, typos, etc.
                              1. If there are any typos, go back into Altru and make the actual correction in the member record, in addition to making the update on the spreadsheet
                            11. Once you have reviewed the mail list and it is in alphabetical order, save as Blanton Articulate Mail List
                            12. Send to contact at printer/Mailhouse