Remote Access to Student Computer Labs


Remote Labs - Available Software

SRH 3.262 - Restricted to LBJP students

WMB 1.114 - Restricted to ARCH students



Instructions for Windows

  • Open the Remote Access Gateway
    • Select your the computer lab you would normally use for class
    • Then press Connect for any available computer in that lab



  • Download and open the connection file
  • Click the 'Connect' button. The download may take several minutes



  • You may see an Unknown Publisher message during the desktop connection, select Connect


  • Log in with your username and password: 
    • Enter Austin\EID and then EID password, and select Ok
    • You may need to choose 'More choices' and 'Use a different account' to enter your Austin\EID and Password



  • Read and Accept the University Acceptable use policy



  • Please Note:  Students will be logged out after 15 minutes of inactivity
  • You are responsible for saving your work to the cloud to avoid data loss







Instructions for MacOS

    • Select your the computer lab you would normally use for class

    • Then press Connect for any available computer in that lab


  • Download the connection file:
  • To open the connection file, Go to your Downloads folder and right click on the file
    • Select Open With, and then Microsoft Remote Desktop
    • If you do not see the Microsoft Remote Desktop application, click on other and search in the Applications folder


  • Log in with your username and password: 

    • Enter Austin\EID and then EID password, and select Continue


  • Read and Accept the University Acceptable use policy


  • Please Note:  Students will be logged out after 15 minutes of inactivity
  • You are responsible for saving your work to the cloud to avoid data loss