Account Disabled Message

Why do I get a message that my account is disabled when I try to reset my password?

Texas law requires Computer Services to disable accounts that have not been accessed within the past 120 days. To re-enable your account, please submit a support ticket at Include your name, UT-EID, MSB account, program (BBA, Houston MBA, etc.) and year in program (sophomore, 2nd year, etc.). Your account will usually be enabled within one business day.

To prevent future problems, log into your McCombs email through Outlook or Outlook Web Access once a month.