Configuring an iPhone or iPad email app with an Office 365 McCombs Mailbox

Configuring the built-in Mail App

1. Ensure that the Mail App is not currently running. If your are unsure, then simply restart your iPhone or iPad.
2. Go to Settings > Mail, Contacts, and Calendars
3. Select Add Account.
4. Enter your McCombs email address (not your username), your McCombs logon password, and then whatever description you would like. Tap Next.
5. The Mail App should automatically configure itself to work with your mailbox. If it does not, you will be prompted to manually enter some additional information.
   1. If re-prompted for your email address, ensure that it is correctly entered.
   2. If prompted to enter domain\username, then enter your McCombs logon in the format {username}@mccombs.utexas.edu.
   3. If prompted to enter just domain, then leave that field blank.
   4. If prompted for the Exchange server enter outlook.office365.com.
   5. If prompted to use a Secure SSL connection, then check the box to do so.
   6. If prompted to use a client certificate leave the box unchecked.
6. Once the Email App successfully connects to your mailbox, you will be may be prompted to configure additional settings. Configure them as you wish.

How do I configure other email apps on my iPhone or iPad?

Each application will have its own unique way of allowing you to configure it, but they will all request the same key pieces of information listed above. The most important steps are to ensure you enter your email address where your email address is requested and your username in the format {username}@mccombs.utexas.edu where your username is requested. Any field called Domain should generally be left blank. Where you are asked for a server name, enter m.outlook.com.If asked to use SSL security, then do so.