(macOS) How to Run a Device Check-In using Self Service

An instructional guide for using UT Self-Service perform a device check-in.

 Instructions:

• Open “Spotlight Search” by clicking the magnifying glass icon in the top right, or by simultaneously pressing COMMAND+SPACE

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• In the search bar, search for “Self Service” and open the application:

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• With Self Service open, navigate to “Tools” along the left side and look for “(Check-in)”

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• Click “Check-in” below the Check-in tile:

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• Allow the process to complete, and you’re all set!

Sometimes after your Mac checks in with the system, you might see a message in Self Service that says, “This item is no longer available.”

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Don’t worry—this is a known issue, and it doesn’t mean anything is broken. Your Mac is still updating in the background, and things should return to normal shortly.

You can click the “Notifications” banner to remove the notification flag:

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