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O365 Admin Tools

ToolFunction
View ResourceExplore settings for any resource account
Create/Delete RoomCreate Room Calendar
Modify RoomEdit Room Name and/or Access
Create/Delete EquipmentCreate Equipment Check-out Calendar
Modify EquipmentEdit Equipment Name and/or Access
Create/Delete SharedCreate Shared Mailbox
Modify SharedEdit Shared Mailbox Name and/or Access

Questions for Customers who request shared resources

  • Type of mailbox: room, equipment, or shared mailbox 
  •  Display Name: visible name in the Global Address list (the name can be changed at anytime)
  •  Email Address for mailbox: anything not already created and vanity email domains are available (email address can't be altered after creation)
  •  Mailbox Manager EID(s): user(s) that can manage the account permissions via TRAC. Add your EID, then return after creation and add dl.LAITS.O365.Admins@austin.utexas.edu
  •  EIDs needing Full Access: it will allow a desired user the ability to login and assume control of the account (see KB0014480 on how to access) 
  •  EIDs needing Send As: this allows the user to send a message which will appear as the resource account (see KB0014483 on how to send as) 
  •  EIDs needing Send on Behalf (Delegate): this allows the user to send a message which will state ‘User X sent on behalf of User Y’ (see KBXXXXXX on how to send on behalf) 

Process for Creating a Shared Room Calendar, Equipment Calendar, Shared Mailbox


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